Curative Team Training Session

Curian Medical promotes staff development and training for its employees and as such our Curative Team will be involved in a training session from 10.00 a.m to 12 noon on Friday 5th September 2014.

Your account handler will be sure to respond to any emails or queries you may have during this period as quickly as possible.

Consult with Curian

Our Curative Team are frequently asked how far patients are required to travel for appointments.  In this Consult with Curian, I am pleased to be able to share with you further information with regard to our extensive networks and hospital partners.

Curian Medical works closely with our hospital partners to deliver a nationwide diagnostic imaging service.  We have access to just under 300 venues where we can co-ordinate imaging such as MRI scans, CT scans, x-rays, ultrasounds and arthrograms.  We meet regularly with our partners to ensure the highest standards are provided in order that our patients receive the best possible treatment.  Upon receipt of an instruction our Curative Team identify the closest venues available from our network and then in conjunction with the patient select the most convenient venue for the patient to travel to.  Curian  have been required from time to time to secure appointments at hospital venues outside our primary network and your account handler will be happy to discuss this further with you if required.

In addition to the managed networks for diagnostic imaging, Curian Medical has been busy developing our own network of experts within the fields of physiotherapy, counselling and psychotherapy.  Curian has available just under 800 venues nationwide where we able to co-ordinate physiotherapy and counselling such as CBT and EMDR.  Upon receipt of your instruction, our Curative Team match an appropriately qualified expert within close proximity to your patient.  We appreciate that co-ordinating a treatment with multiple appointments requires a convenient location with very little mileage for your patient to travel.

Curian Medical works with in excess of 1000 venues and experts to bring you our nationwide rehabilitation services.  All of which have had to meet our strict requirements to be included on our supplier panel.  Regular audits and checks are carried out to ensure our high standards are maintained.

Should you wish to receive any further information in relation to our service or networks please do feel free to call Amanda O’Neill on 0121 236 8377 or via aoneill@curianmedical.co.uk

Audit Results – August 2014

As part of our clinical governance policies and procedures an audit has been conducted on a percentage of our diagnostic images and reports.  Once again, I am delighted to be able to report that 100% of these have been found to be clinically sound.

Should you wish to receive further information regarding our diagnostic audit results then please do feel free to contact me on aoneill@curianmedical.co.uk or 0121 236 8377.

Consult with Curian

I am pleased to be able to launch “Consult with Curian” via our news page.

We will post regularly questions asked of our team here at Curian Medical by patients and customers alike and provide you with our response.  Should you wish to see any specific topics covered then please do feel free to approach our Curative Team or your account handler with further details.

In the first session of Consult with Curian we answer your question – “I am claustrophobic, can I have an MRI scan?”

It is not uncommon to feel a little anxious prior to an MRI scan but there are numerous options now available for patients who may feel claustrophobic.

Firstly, how far into a conventional scanner you go depends on what part of your body is being scanned. If you are having your foot, ankle, knee, leg, or lumbar spine scanned then you will likely be going feet first. In most cases your head will not even be under the magnet. All other scans, such as head, cervical spine, thoracic spine, or shoulders you will be required to go head first. Our team will be happy to discuss with you any concerns that you may have.  Staff at the imaging facilities that we utilise will be most happy to discuss the procedure with you and will put you at ease throughout the imaging process.

If claustrophobia is something you suffer from or think might prevent you from completing an important MRI procedure, let your doctor know.  Your GP may prescribe drugs to control the panic and physical symptoms of claustrophobia, specifically related to getting an MRI procedure. It is important that these are prescribed by your GP. It should be strongly noted that if a patient takes any sort of drug for the test that they inform the radiologist doing the procedure and they find someone to help them home until the effects of the drug wears off.

Finally, Curian Medical has access to a number of imaging facilities that offer Open MRI Scanning.  Our Curative Team will be most happy to discuss the closest facility available to you.  The term open describes the actual structure of the MRI’s gantry. The open gantry is generally open on all four sides where the closed gantry is a cylinder shape with no view out. Therefore Open MRI’s are great for claustrophobic and larger patients. This can result in a more comfortable experience for the patient.

Should you have any further queries regarding our Open MRI scanning facilities then please do call us on 0121 236 8377 or contact us via enquiries@curianmedical.co.uk

It’s our birthday – Curian Medical is 3

It’s our birthday – Curian Medical is 3

Curian Medical has been operating  3 years this month and all of us at Curian wanted to take this opportunity to thank our customers, suppliers, experts and all contacts for their great support throughout this period.

During these first 3 years, Curian has grown significantly and have extended our portfolio of services which includes; diagnostic imaging, further treatments such as physiotherapy, counselling, surgical procedures, consultations and injections for pain management.   We have also continued to expand our network of venues and we are now working with an extensive panel of experts.

Our Curative Team was launched during 2013 and all our customers have benefited from having been allocated an account handler at Curian for all instructions.

Recently we have also invested in our bespoke IT database system and this in turn has allowed us the opportunity to streamline even further our processes and procedures.  Updates on each patients progress is reported back to our customers via this system.

Not only has Curian Medical seen changes within the past year, the medico legal industry continues to be an ever changing environment.  We very much look forward to continuing to work closely and supporting our customers with our range of nationwide rehabilitation services.

Should you wish to discuss any aspect of our suite of services please do contact Amanda O’Neill on 0121 236 8377 or aoneill@curianmedical.co.uk.

Curian Re-branding 2014

After well and truly establishing ourselves within the rehabilitation market we decided it was time to re-brand Curian Medical.

A great deal of thought and effort went into the design of our new logo together with the company values and I am delighted to be able to share these with you today.

As part of the re-branding we also wanted a fresh look to our web-site which has now been launched.  This has been designed with our customers in mind to make it even easier for you to locate what you are looking for.  I do hope you are as impressed as we are with the outcome and please do feel free to provide any feedback that you may wish to give to mandy@curianmedical.co.uk.

Company Values

All of us at Curian Medical are passionate about the services we offer to our customers and patients and we continue to ensure that these services are delivered to the best of our ability adhering to our company values:

Personal Service – By listening to and understanding our customers and their needs, Curian will consistently deliver a quality and cost effective service with the best possible personal service.

Speed – Curian Medical appreciates that rehabilitation for the patient should be delivered at the earliest opportunity to achieve the best possible outcome.  Therefore, our Curative Team ensures that all referrals received for treatment are progressed in a timely manner without delay.

Communication – As your rehabilitation partner, Curian becomes an extension of your services and we appreciate the need for excellent communication at all times.  We provide our customers with account handlers who will build trust and respect and will communicate effectively with you.

Audit Results – March 2014

As promised in the first edition of our newsletter, I am pleased to be able to share with you the latest clinical audit results for our diagnostic imaging service.

76% of diagnostic images secured a grade 5, the highest level attainable and the remaining 24% were graded at level 4.

In terms of the audit for the diagnostic reports, I am pleased to advise you that 71% of reports were graded at level 5 and the remaining 29% at level 4.  These results did not require any further action taking place and satisfied our internal clinical governance policies.

Once again, we are most pleased with the outcome of this audit which demonstrates the excellent quality of our diagnostic imaging and reports.