Available to help

We would like to reassure our patients, customers, associates and suppliers that we are available to take your calls and correspondence.

As a company we have been sure to put all necessary measures in place to protect our employees and patients, whilst ensuring business continuity.

Do contact us if you have any queries ; enquiries@curianmedical.co.uk or call 0121 809 1010

Here to help

Here at Curian Medical we have enabled our Curative Team to be able to work remotely. We continue to work hard to support you and your clients. Please do contact us via the usual channels, we are happy to help.

Data Security

Living in a fast-paced advancing world, it is imperative that we have systematic safeguards to protect our business and your data. Curian has a number of key IT protocols in place to ensure patient and customer data stay secure, including regular vulnerability and penetration testing, encryption of data in transition as standard, rigorous backup procedures, emergency response processes and much more. Ask us about our IT security today for added peace of mind.

Coronavirus (COVID-19) Information

It is our duty of care to ensure that we take every precaution to keep our patients, associates and employees safe.  Our services across our network remains fully open and we are operating as normal, albeit with a higher demand at present for telephone/video calling CBT which we are able to fulfil.

 We would encourage you to be familiar with the guidance regularly updated on the following web-sites in relation to Covid-19  https://www.nhs.uk/conditions/coronavirus-covid-19 /  and Gov.UK page https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

Should you have any queries in relation to an appointment we have asked you to attend or wish to make any changes to an appointment already booked we would ask that you arrange to contact us on 0121 809 1010 or email enquiries@curianmedical.co.uk

 If you are an associate or client and have any queries we would also encourage you to contact us.

We will continue to provide updates via our web-site and social medial platforms as necessary.

Telephone and Interactive Video Calling – CBT

In the wake of Covid-19 we have experienced clients expressing uncertainty over continuation of face to face psychotherapy sessions and an interest in how sessions can continue, namely exploring options via a remote model.  Whilst our clients timely rehabilitation is important to us, the healthcare of both our clients and associates is paramount to us here at Curian.

Via our accredited CBT and Integrative Psychotherapist Anita Sarkar and where required our extended network, Curian offers remote therapy and remote CBT.

Therapy can be offered to anyone nationwide and will be provided via telephone or interactive video calling. Remote therapy is an effective tool to deliver Talking Therapies and is successfully utilised within the NHS, predominantly as part of their IAPT Services.

Advantages of Remote Therapy

  • Flexible in that clients can receive telephone or video calling at times which suit them
  • Can aid in the continuation of therapy for those clients who are now unable to continue with face to face sessions
  • Save clients time and money – no travelling to appointments
  • Remote therapy is not dependent on location and clients can be telephoned or video called at home or elsewhere (at work for example in a lunch break) as most people now have mobile phones
  • Assertively maintaining contact with clients dramatically improves treatment concordance and adherence to therapeutic activities. This is far better than merely recording such people as ‘Did not attend’ or even discharging them
  • Costs for therapy can be minimised as charges for therapist time over telephone/video calling is usually less than face to face

Curian Medical look forward to continuing to support our clients during these challenging times.  To understand how we can assist with our telephone and interactive video calling psychotherapy and CBT do get in touch.

Coronavirus (COVID-19) – Information

It is our duty of care to ensure that we take every precaution to keep our patients, associates and employees safe.

If you have travelled to one of the impacted countries listed on the government website in the last 14 days https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public , and have an appointment, we would ask that you contact us to rearrange.

For further information visit the NHS coronavirus page https://www.nhs.uk/conditions/coronavirus-covid-19/ or Gov.UK page https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

Dedicated Account Managers

Clients of Curian Medical benefit from a dedicated Account Manager who will work like an extension of your own company. This gives a single point of contact as well as consistency across all platforms. Further benefits include an in-depth knowledge of individual patients and a far more personal service which extends to both customers and their patients.

February statistics demonstrate delivery of timely rehabilitation

Here at Curian Medical we understand the importance of Key Performance Indicators and how they are an important tool to measure the effectiveness of our services.

Our Operations Manager, Kennedy Morries, monitors and measures how we measure up to the KPI’s in place for our referral pathway and the statistics are now in for February and what great reading they are!

We aim to call your patients within 2 days of instruction and our February statistics indicate that on average calls are being placed within just 1 day.  We ensure your patient knows that you have instructed Curian Medical to manage their rehabilitation pathway and we will be available throughout their treatment/therapy plan.

Once we have established contact with your patient and identified an appropriate therapist, hospital or clinic, on average we provide appointment details within just 4 days.  It is demonstrated that rehabilitation is more effective when delivered in a timely manner and therefore we continue to monitor and measure that we are providing our nationwide rehabilitation services at the earliest opportunity in order to speed up either diagnosis or recovery.

Once appointments are attended we work closely with our rehabilitation partners and associates to ensure that results and images where required are returned at the soonest. February figures indicate that it took on average just 6 days for Curian to receive results.  This ensures that we were able to meet with the service levels agreed with our customer base.

To explore how we can support your organisation and clients with our timely rehabilitation services please do get in touch, we would love to hear from you.

Curian welcomes Anita Sarkar – CBT and Integrative Psychotherapist

We are delighted to announce a new addition to the Curian Team in Anita Sarkar who has joined us this month as our CBT and Integrative Psychotherapist.  We wanted to take this opportunity to share an introduction that Anita has put together and also remind you of the remote therapy services available from Curian, in addition to our face to face therapy services.

Introduction

My name is Anita and I am an accredited CBT therapist registered with the BABCP. I have also completed a postgraduate training in Integrative Counselling which is accredited with the BACP. My training has enabled me to gain experience within the voluntary sector, NHS and more recently the private sector. I have experience working with a range of presentations such as anxiety disorders, trauma, depression, bereavement, relationship issues, self-esteem and identity to name a few, I have worked with adults as both an integrative counsellor and CBT therapist and children from the age of 14 and over as a counsellor.  In addition to this I have 10 years’ experience in the education sector as a teacher and college lecturer teaching a range of social science-based subjects

Qualifications

Postgraduate diploma in CBT

Postgraduate diploma in counselling studies

PGCE

MSc In Applied Psychology with distinction

BSc In Psychology and Human Biology

Remote Therapy

Curian, via our accredited CBT and Integrative Psychotherapist and where required our extended network, offers remote therapy and remote CBT to all customers at a reduced fixed cost.  Approximately a 24% reduction on standard face to face CBT fees.

Therapy can be offered to anyone nationwide and will be provided via telephone or interactive video calling. Remote therapy is an effective tool to deliver Talking Therapies and is successfully utilised within the NHS, predominantly as part of their IAPT Services. It is particularly useful for those clients who may live in remote locations or for those unable to travel. Face to face therapy will still be available locally to your client, if preferred. 

Advantages of Remote Therapy

  • Flexible in that patients can receive telephone or video calling at times which suit them
  • Save patients time and money – no travelling to appointments
  • Remote therapy is not dependent on location and patients can be telephoned or video called at home or elsewhere (at work for example in a lunch break) as most people now have mobile phones
  • Some patients, particularly those with depression, may not attend face-to-face appointments precisely because their symptoms (low mood, lack of energy, etc.) make it difficult for them to keep appointments. Assertively maintaining contact with patients dramatically improves treatment concordance and adherence to therapeutic activities. This is far better than merely recording such people as ‘Did not attend’ or even discharging them
  • Costs for therapy can be minimised as charges for therapist time over telephone/video calling is less than face to face

Should you have any queries in relation to our remote therapy or indeed any of our other nationwide rehabilitation services, in the first instance please do contact our Business Relationship Manager, Saffron Meese on 07495 780864 or email smeese@curianmedical.co.uk